Shipping policy
Delivery information
Delivery time: 5–10 business days from when your order leaves our warehouse.
Shipping cost: Free on all orders, to every country we ship to.
Every order is packed by hand and checked before it leaves us.
Where we ship
We ship to the Nordics, the EU, and a number of countries outside the EU:
- Nordics: Sweden, Norway, Denmark, Finland
- EU: all member states
- Outside the EU: United Kingdom, Switzerland, United States, Canada, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Malaysia, Israel, United Arab Emirates
Don't see your country? Email us and we'll tell you whether we can reach you.
Tracking your order
As soon as your order ships you'll receive an email with a tracking number and a link to follow the parcel.
Delays
Deliveries can occasionally take longer than expected because of public holidays, severe weather, or delays at the carrier.
If your parcel hasn't arrived within 10 business days, email us and we'll track it down.
Customer service
📧 lunaveskin@gmail.com
We reply within 24 hours.